CONTACT US

At Grihaara, we believe a home is more than just four walls — it's a reflection of who we are, the memories we create, and the little things that make us feel at home. Our journey began with a simple idea: to make beautiful, thoughtfully chosen home décor accessible to everyone who wants to create a space that feels personal, warm, and inviting.

Your satisfaction matters to us, and we strive to make every shopping experience smooth, comfortable, and hassle-free.

Get in Touch

Customer Support Email:
trishabose2@gmail.com, vaibhavshaw028@gmail.com

Contact Number / WhatsApp:
9775189654

Business Address:
1/345 MOHISHILA COLONY, CHAKRABORTY MORE, ASANSOL-713303, PASCHIM BARDHAMAN, WEST BENGAL

Website:
www.grihaara.in

Customer Support Hours

Days: MONDAY TO SUNDAY
Hours: 9:00 AM-8:00PM
Time Zone: Indian Standard Time (IST)

We aim to respond to all customer enquiries within 24-48 business hours.

Order Assistance

Need help with an order? We're happy to assist with:

  • Order status and tracking updates.
  • Shipping and delivery enquiries.
  • Returns, exchanges, and refunds.
  • Damaged, defective, or incorrect products.
  • Product information and general enquiries.

For faster assistance, please include your order number when contacting us about an existing purchase.

Grievance Redressal

If you have a complaint or concern regarding our products, services, or website, please contact our Grievance Officer.

Grievance Officer: TRISHA BOSE
Designation: FOUNDER
Email: trishabose2@gmail.com
Contact Number: 9775189654
Business Address: 1/345 MOHISHILA COLONY CHAKRABORTY MORE NEAR SITALA KALI MANDIR ASANSOL-713303, PASCHIM BARDHAMAN, WEST BENGAL

We aim to acknowledge consumer complaints within 48 hours and resolve them within one month, in accordance with applicable requirements.

We're Here for You

Thank you for choosing Grihaara. Your trust means everything to us, and we're committed to providing thoughtful service and a pleasant shopping experience.

Grihaara — Thoughtfully chosen. Beautifully lived.